Wastewater infrastructure exists largely out of sight, yet reliability and performance of wastewater systems are essential to public health and environmental protection.

Across the country, aging infrastructure, stricter environmental standards and limited resources have made it increasingly difficult for many community systems to maintain reliable, environmentally compliant service.

Customer Service Week is (Oct. 5-9) – an opportunity to spotlight the hard work and dedication of American Water’s Customer Service professionals.

American Water’s Customer Care agents use knowledge, empathy and care when helping customers navigate billing, service and other inquiries.

It’s Source Water Protection Week (Sept. 27-Oct. 3) – an opportunity to learn how everyone plays a role in protecting and improving drinking water sources.

American Water’s commitment to providing safe, clean, reliable drinking water services starts at the source.