Private water and wastewater providers are professional utility companies that specialize in providing vital water and wastewater services to customers across a specific service area.

These providers own, operate, maintain and make necessary investments to upgrade or improve water and wastewater infrastructure in communities across America.

Water is essential. We drink it, cook with it, bathe in it and use it to grow food and produce the goods that sustain our daily lives.

Yet many people underestimate just how much water goes into everything we rely on, and how much work goes on behind the scenes to keep it safe, clean, and reliable.

National Fire Prevention Week is a great reminder to keep your home and communities safe from fire hazards.

Learn, share, act: Test your alarms, monitor cooking, give heaters space, use lithium-ion batteries safely, and thank your local firefighters for their service.

It may still feel like summer but before the cold weather sets in, now is the perfect time to locate your main water shut-off valve and hang an I.D. tag on it so you can find it quickly in an emergency.

In many homes, it is located near the water meter or close to where the water pipe enters the home.

At American Water, we are committed to providing high-quality, reliable water service to our customers.

A crucial part of maintaining this quality is protecting the sources of our drinking water.

At American Water, we are committed to delivering safe, clean, reliable and affordable drinking water to our customers every day.

But when severe weather strikes, water (and wastewater systems!) can face extra challenges.

Fire hydrants are a crucial part of our community's safety infrastructure.

They provide firefighters with the necessary water supply to combat fires and ensure public safety.

At American Water, we care deeply about providing access to safe, clean, and reliable water every single day.

Our teams work hard to meet the highest water quality standards, always focused on protecting public health and the environment.

It's everyone's job to protect drinking water. State rules require homes and businesses served by public water systems to protect these systems from contamination.

Sometimes, water from private plumbing can flow back into public water systems, which is known as backflow. To prevent this, some customers must install and maintain backflow prevention devices.

At American Water, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to our customers.

To help keep you informed about water emergencies and planned repairs in your community, we launched an enhanced online Customer Advisory Map.