Wastewater infrastructure exists largely out of sight, yet reliability and performance of wastewater systems are essential to public health and environmental protection.

Across the country, aging infrastructure, stricter environmental standards and limited resources have made it increasingly difficult for many community systems to maintain reliable, environmentally compliant service.

At American Water, we take water quality seriously and hold ourselves to high standards in delivering safe, reliable drinking water service to our customers.

Our team consists of the industry’s leading researchers, scientists, water quality specialists and plant operators, all committed to delivering high-quality water.

Back-to-school means new routines and busy schedules. Staying hydrated during this busy season can help you think and feel your best.

According to the Centers for Disease Control and Prevention (CDC), drinking water every day helps prevent dehydration, a condition that can cause unclear thinking, mood change, overheating and more.

Wastewater infrastructure exists largely out of sight, yet reliability and performance of wastewater systems are essential to public health and environmental protection.

Across the country, aging infrastructure, stricter environmental standards and limited resources have made it increasingly difficult for many community systems to maintain reliable, environmentally compliant service.

American Water helped celebrate 100 years of the Ben Franklin Bridge – one of the Delaware Valley’s most iconic landmarks – by providing 100 gallons of water to event attendees.

Local residents had the rare opportunity to walk across the bridge and experience music, food and activities along the way.

Wastewater infrastructure exists largely out of sight, yet reliability and performance of wastewater systems are essential to public health and environmental protection.

Across the country, aging infrastructure, stricter environmental standards and limited resources have made it...

American Water is encouraging customers and the public to prepare for extreme weather events by taking simple steps, like having emergency water and supplies on hand and having an emergency response plan.

This summer, as temperatures rise and water demands increase, it’s important to use water wisely.

Doing so helps protect the water supply and manage water bills, saving money.

At American Water, safety is not just a priority – it’s simply how we choose to live and work.

So, throughout June, we recognize National Safety Month by inviting you to join us in committing to these safe practices at work, home, and in your community.

During Infrastructure Week, we're highlighting our solution to the nation's most pressing water and wastewater infrastructure needs.

Water is the world’s most vital resource. It helps keep life flowing all around us and yet many consumers across the U.S. are still relying on aging systems.

American Water’s treatment and delivery of water is an intricate and involved process.

From the moment water begins the journey from its source through our highly sophisticated plants, into underground pipes and to its final destination...

Protecting drinking water at its source is an important part of the process to treat and deliver safe, clean, and reliable water service.

It takes a community effort to protect and conserve our shared water resources.

A reminder for every driver: safer choices in work zones help protect you and the people who are working to improve our roads and utility infrastructure.

National Work Zone Awareness Week (NWZAW), recognized April 20-24, 2026, marks the start of construction season and reinforces a simple message

Water is essential. But managing the infrastructure that delivers it? That’s a complex, high-skill operation.

With aging infrastructure, rising costs, and evolving regulations, communities are turning to private, regulated water and wastewater providers to keep things flowing safely, efficiently, and sustainably.

Throughout March, American Water recognizes Women’s History Month by celebrating the women who strengthen our industry, support our communities and help shape the future of water.

— A Q&A with Cheryl Norton, Executive Vice President & Chief Operating Officer

Each year, American Water joins the U.S. Environmental Protection Agency’s (EPA) to celebrate Fix a Leak Week.

— It’s a great reminder that even small household leaks can add up to large amounts of water waste – and high costs for customers.

Groundwater is one of Earth’s most important, yet often overlooked, natural resources of fresh water.

During Groundwater Awareness Week, from March 8-14, learn more about the water beneath our feet and how everyday actions can help protect it for future generations.

Each year, American Water flushes the pipes in its water distribution systems across the U.S.

This is an essential part of our system maintenance program, which helps us to continue to provide you with high-quality water service.

Engineers Week is here! This week, and all year round, we recognize engineers for their valuable contributions.

With innovation, expertise, and commitment, engineering teams tackle a variety of issues, advance technology, and help shape a better future for society.

American Water employees across the country came together to honor Dr. Martin Luther King Jr.’s legacy by turning a company holiday into a “day on”

— an opportunity to serve their communities through meaningful volunteer projects — demonstrating compassion, teamwork, and a shared commitment to uplift others.

When temperatures plunge, frozen pipes can quickly turn from a small inconvenience into a major headache.

A frozen pipe can block water flow, create pressure buildup, and, if left unaddressed, can lead to cracks or full pipe bursts that cause expensive damage.

Water main breaks can be disruptive - knowing what to expect and how to respond can help you stay informed and prepared.

How to Report a Main Break: If you notice a main break or any other water emergency, reporting it is quick and easy.

At American Water, we keep life flowing. Safe, clean, reliable, and affordable water and wastewater services are central to our customers' health and quality of life.

The essential infrastructure needed to provide these services plays a vital role in supporting our communities.

If you are not already enrolled, sign up for MyWater at amwater.com/mywater.

If you are already enrolled, make sure your contact information is up to date and check out some of the easy-to-use features here.

Did you know that many sewer blockages happen between homes or businesses and the main utility sewer line? Typically, if a clog occurs here, it’s up to you to fix the problem.

That means avoiding unnecessary plumbing bills starts with knowing what should and shouldn’t go down your drains.