Our Stories
Our Stories
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October 16, 2026
October 18 marks the anniversary of the Clean Water Act – the federal legislation that protects our waterways from pollution by setting and regulating water quality standards for U.S. surface water.
Prior to the Clean Water Act, America's waters were in crisis, often flooded and even on fire with toxic pollution and contaminants.
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October 14, 2026
Imagine a Day Without Water, October 15, was launched by the U.S. Water Alliance, to consider what our lives would look if water were suddenly unavailable for a day.
Imagine no drinking water, no showers, no cooking, no cleaning, no flushing toilets. This campaign reminds us of the significant role water plays in our daily lives...
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October 8, 2026
Across the United States, municipal leaders face a common challenge: balancing aging infrastructure needs with growing demands for public services, economic development, public safety and recreation.
For many communities, partnering with a regulated water and wastewater provider has become a strategic tool for addressing those competing priorities.
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October 6, 2026
Wastewater infrastructure exists largely out of sight, yet reliability and performance of wastewater systems are essential to public health and environmental protection.
Across the country, aging infrastructure, stricter environmental standards and limited resources have made it increasingly difficult for many community systems to maintain reliable, environmentally compliant service.
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October 2, 2026
Customer Service Week is (Oct. 5-9) – an opportunity to spotlight the hard work and dedication of American Water’s Customer Service professionals.
American Water’s Customer Care agents use knowledge, empathy and care when helping customers navigate billing, service and other inquiries.
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September 30, 2026
It’s Source Water Protection Week (Sept. 27-Oct. 3) – an opportunity to learn how everyone plays a role in protecting and improving drinking water sources.
American Water’s commitment to providing safe, clean, reliable drinking water services starts at the source.
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September 28, 2026
Protecting safe, reliable drinking water begins long before water reaches a treatment plant. Learn more about how American Water is protecting source water.
It starts upstream, in the rivers, lakes, reservoirs and watersheds that supply communities with the water they depend on every day.
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September 25, 2026
High-quality, safe drinking water starts at the source. During Source Water Protection Week (Sept. 27-Oct. 3), American Water educates employees, customers and the community about the steps we can all take to protect source water.
Source water is water that is used as a supply for public drinking water and private wells.
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September 24, 2026
Across the United States, municipal leaders face a common challenge: balancing aging infrastructure needs with growing demands for public services, economic development, public safety and recreation.
For many communities, partnering with a regulated water and wastewater provider has become a strategic tool for addressing those competing priorities.
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September 22, 2026
Wastewater infrastructure exists largely out of sight, yet reliability and performance of wastewater systems are essential to public health and environmental protection.
Across the country, aging infrastructure, stricter environmental standards and limited resources have made it increasingly difficult for many community systems to maintain reliable, environmentally compliant service.
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September 8, 2026
Wastewater infrastructure exists largely out of sight, yet reliability and performance of wastewater systems are essential to public health and environmental protection.
Across the country, aging infrastructure, stricter environmental standards and limited resources have made it increasingly difficult for many community systems to maintain reliable, environmentally compliant service.
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September 3, 2026
During National Preparedness Month, we’re sharing how American Water prepares for extreme weather and how you can stay prepared too.
When severe weather strikes, water and wastewater systems can face challenges.
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September 1, 2026
Across the United States, municipal leaders face a common challenge: balancing aging infrastructure needs with growing demands for public services, economic development, public safety and recreation.
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August 27, 2026
Wastewater infrastructure exists largely out of sight, yet reliability and performance of wastewater systems are essential to public health and environmental protection.
Across the country, aging infrastructure, stricter environmental standards and limited resources have made it increasingly difficult for many community systems to maintain reliable, environmentally compliant service.
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August 13, 2026
Wastewater infrastructure exists largely out of sight, yet reliability and performance of wastewater systems are essential to public health and environmental protection.
Across the country, aging infrastructure, stricter environmental standards and limited resources have made it increasingly difficult for many community systems to maintain reliable, environmentally compliant service.
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August 11, 2026
At American Water, we take water quality seriously and hold ourselves to high standards in delivering safe, reliable drinking water service to our customers.
Our team consists of the industry’s leading researchers, scientists, water quality specialists and plant operators, all committed to delivering high-quality water.
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August 4, 2026
Back-to-school means new routines and busy schedules. Staying hydrated during this busy season can help you think and feel your best.
According to the Centers for Disease Control and Prevention (CDC), drinking water every day helps prevent dehydration, a condition that can cause unclear thinking, mood change, overheating and more.
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July 30, 2026
Wastewater infrastructure exists largely out of sight, yet reliability and performance of wastewater systems are essential to public health and environmental protection.
Across the country, aging infrastructure, stricter environmental standards and limited resources have made it increasingly difficult for many community systems to maintain reliable, environmentally compliant service.
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July 16, 2026
American Water helped celebrate 100 years of the Ben Franklin Bridge – one of the Delaware Valley’s most iconic landmarks – by providing 100 gallons of water to event attendees.
Local residents had the rare opportunity to walk across the bridge and experience music, food and activities along the way.
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July 16, 2026
Wastewater infrastructure exists largely out of sight, yet reliability and performance of wastewater systems are essential to public health and environmental protection.
Across the country, aging infrastructure, stricter environmental standards and limited resources have made it...
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July 8, 2026
American Water is encouraging customers and the public to prepare for extreme weather events by taking simple steps, like having emergency water and supplies on hand and having an emergency response plan.
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June 12, 2026
This summer, as temperatures rise and water demands increase, it’s important to use water wisely.
Doing so helps protect the water supply and manage water bills, saving money.
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June 9, 2026
At American Water, safety is not just a priority – it’s simply how we choose to live and work.
So, throughout June, we recognize National Safety Month by inviting you to join us in committing to these safe practices at work, home, and in your community.
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May 15, 2026
During Infrastructure Week, we're highlighting our solution to the nation's most pressing water and wastewater infrastructure needs.
Water is the world’s most vital resource. It helps keep life flowing all around us and yet many consumers across the U.S. are still relying on aging systems.
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May 1, 2026
American Water’s treatment and delivery of water is an intricate and involved process.
From the moment water begins the journey from its source through our highly sophisticated plants, into underground pipes and to its final destination...




















