Press Releases
HIERVAN EL AGUA ANTES DE USARLA. ESTE INFORME CONTIENE INFORMACION MUY IMPORTANTE SOBRE SU AGUA DE BEBER.
TRADUZCALO O HABLE CON ALGUIEN QUE LO ENTIENDA BIEN.
Boil Water Advisory Issued for Customers in portions of Pennsylvania American Water’s western Washington County service area
McMurray, Pa. (Aug. 2, 2025) – Pennsylvania American Water routinely monitors the conditions in the distribution system. Early this morning, we experienced a loss of positive water pressure due to a main break in the Avella area. A loss of positive water pressure is a signal of the existence of conditions that could allow contamination to enter the distribution system through backflow by back pressure or back siphonage. As a result, we are issuing a boil water advisory for customers in the affected area.
This notice applies to approximately 310 customer connections in the portions of Cross Creek Township, Independence Township, Jefferson Township and West Middletown Borough in Pennsylvania American Water’s western Washington County service area.
Customers can view a map of the affected area by entering their address here.
To help customers, water buffaloes will be available starting at 3 p.m. today at the West Middletown Fire Department, located at 19 East Main Street in Avella, and at the Independence Township Communicated Center, located at 11 School Court in Avella. Customers should bring their own containers to fill.
DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a rolling boil, let it boil for one minute, and cool before using; or use bottled water. You should use boil or bottled water for drinking, making ice, washing dishes, brushing teeth and food preparation until further notice.
Inadequately treated water may contain disease-causing organisms. These organisms include bacteria, viruses and parasites, which can cause symptoms such as nausea, cramps, diarrhea and associated headaches.
These symptoms, however, are not caused only by organisms in drinking water, but also by other factors. If you experience any of these symptoms and they persist, you may want to seek medical advice.
Guardians of infants and young children and people at increased risk, such as pregnant women, some of the elderly, and people with severely compromised immune systems, should seek advice from their health care advisors about drinking this water. General guidelines on ways to lessen the risk of infection by microbes are available from EPA’s Safe Drinking Water Hotline at 1 (800) 426 4791.
What happened? What is being done?
Pennsylvania American Water is working to repair the main break. The company is also collecting and analyzing additional water quality samples including bacteria samples. We will inform you when the corrective actions have been completed and you no longer need to boil your water. For more information, visit www.pennsylvaniaamwater.com, and select Alerts, or contact Pennsylvania American Water’s customer service center at 800-565-7292.
Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.
This notice is being sent to you by Pennsylvania American Water.
PWS ID Number: 5020039 Date issued: August 2, 2025.
MEDIA CONTACT:
Brent Robinson
Pennsylvania American Water
717-263-0625
Brent.robinson@amwater.com