Press Releases

The American Water Charitable Foundation, a philanthropic non-profit organization established by American Water (NYSE: AWK), the largest regulated water and wastewater utility company in the U.S.,...

In recognition of Earth Day, Illinois American Water is highlighting its ongoing commitment to protecting local water resources through environmental stewardship, strategic infrastructure...

Illinois American Water announced in its Community Impact Report that during 2025, the company provided more than $785 thousand in charitable donations through grants, general charitable...

By signing up for MyWater, Illinois American Water's online portal, customers can log in quickly and securely to make bill payments and opt-in to Auto Pay. The company accepts a variety of payment...

New text message outreach helps customers access available assistance program BELLEVILLE, Ill., April 6, 2026 /PRNewswire/ -- Illinois American Water is launching a pilot program to proactively...

Update contact information today to help ensure receipt of emergency and general service alerts BELLEVILLE, Ill., March 31, 2026 /PRNewswire/ -- Illinois American Water urges customers to update...

Illinois American Water is recognizing the U.S. Environmental Protection Agency's (EPA) Fix a Leak Week 2026 by sharing simple, practical tips customers can use to locate and address common...

Demonstrating its ongoing commitment to high-quality service, Illinois American Water invested more than $280 million in upgrades and improvements to water and wastewater systems in 2025...

Illinois American Water is thrilled to announce the launch of the American Water Charitable Foundation 2026 Water and Environment Grant Program. The Foundation invites community partners to apply...

Illinois American Water congratulates Rebecca Losli, President, Illinois American Water, on being named by the Scott Air Force Base to its 2027 Class of Honorary Commanders. The class is comprised...

Request supports continued infrastructure investments in water and wastewater systems that serve more than 1.3 million people in 148 Illinois communities BELLEVILLE, Ill., Jan. 27, 2026...

Water Quality in Villa Grove, Camargo Continues To Meet All Quality Standards.

Tips to Protect Pipes Before Freezing Temperatures [Belleville, Ill] – DECEMBER 10, 2025 – As winter arrives, Illinois American Water reminds customers to prepare their home and pipes,...

Since 2019, $157 million has been invested in major upgrades and enhancements to the Metro East regional water treatment plant that focus on service reliability, water quality and operational...

Hardin, Ill. (December 1, 2025) — On Tuesday, December 2, Illinois American Water will begin its Village of Hardin District standard maintenance program that includes testing and flushing fire...

Belleville, Ill. (Nov. 24, 2025) — Illinois American Water recently invited 3rd, 4th, and 5th grade students to showcase their creativity by submitting artwork to the company’s...

[Belleville, Ill] – NOVEMBER 20, 2025 – Illinois American Water wants to help customers and the general public protect their residential plumbing and wastewater systems by providing important...

Helpful Tips to Safeguard Against Utility Scammers In-Person and Online Belleville, Ill – NOVEMBER 19, 2025 – Illinois American Water wants to keep customers and the general public safe on...

Belleville, Ill. (November 4, 2025) — More than $110,000 has been awarded this year to 112 Illinois fire departments and districts through Illinois American Water’s Firefighter Grant Program...

Belleville, ILL. (October 28, 2025) — The American Water Charitable Foundation, a philanthropic non-profit organization established by American Water (NYSE: AWK), the largest regulated water...

Belleville, Ill – OCTOBER 20, 2025 – Illinois American Water is committed to providing safe, clean and reliable water and/or wastewater services to the communities it serves. Part of that...

Peoria, Ill. (October 10, 2025) — On Sunday, October 12, Illinois American Water will begin its Peoria District annual maintenance program that includes testing and flushing fire hydrants...

Jerseyville, Ill. (Oct. 2, 2025) – Beginning Monday, October 6, Illinois American Water’s Jerseyville District water system will undergo its annual water main and fire hydrant flushing program...

Madison, Ill. – (September 30, 2025) – Illinois American Water, a subsidiary of American Water, announced today it has completed its acquisition of the wastewater collections system...

Belleville, Ill. (Sept. 16, 2025) — Illinois American Water encourages students to showcase their creativity by submitting artwork to the company’s “Water Keeps Life Flowing” art contest...