Press Releases

BELLEVILLE, ILL. (MARCH 17, 2025) – Illinois American Water highlights U.S. Environmental Protection Agency’s (EPA) Fix a Leak Week 2025 by providing tips to help customers find and fix leaks...

BELLEVILLE, IL – (MARCH 11, 2025) – Illinois American Water shares how customers can easily manage their account and locate information at any time of the day, by using its online self-service...

Illinois American Water has lifted the boil water order for customers in the City of Villa Grove. Tests confirm the water meets all regulatory standards. Impacted customers in Villa Grove will...

Illinois American Water has a issued a boil water order for customers in the City of Villa Grove. The boil water order became necessary during a routine maintenance test at the water tank in the city.

BELLEVILLE, IL. (February 21, 2025) ) – Illinois American Water announced today its 2024 end-of-year investment total for system improvements. More than $277 million was invested to fund...

Belleville, Ill. – FEBRUARY 11, 2025 Illinois American Water provides customers with five convenient payment options to choose from to pay their water and wastewater bill. Payment options: Pay...

Belleville, Ill. – February 7, 2025 – Illinois American Water is thrilled to announce the launch of the American Water Charitable Foundation 2025 Water and Environment Grant Program. The...

Urbana, Ill. (January 29, 2025) – Construction of a new, highly visible water tank has been completed and is in service in the Village of Sidney in Champaign County. The new tank holds 150,000...

Hardin, Ill. (January 14, 2025) – Major upgrades have been completed at Illinois American Water’s water treatment plant in Hardin. A $500,000 investment in the installation of a sodium...

Woodridge, Ill. – DECEMBER 20, 2024 – The American Water Charitable Foundation, a 501(c)(3) organization established by American Water, the largest regulated water and wastewater utility...