Press Releases

Champaign, Ill. (April 29, 2025) – Illinois American Water is planning to begin construction in late 2025 on a new water storage tank that will enhance the overall water delivery system in...

Belleville, Ill. – April 23, 2025 – The American Water Charitable Foundation, a philanthropic non-profit organization established by American Water (NYSE: AWK), the largest regulated water and...

Belleville, Ill. (APRIL 21, 2025) – Illinois American Water is highlighting National Work Zone Awareness Week, an annual campaign that promotes safe driving in highway work zones from April...

Belleville, Ill. (March 28, 2025) — Rebecca Losli, President of Illinois American Water, issued the following statement in response to the grades of C- for water and D+ wastewater in the...

Pekin, Ill. (March 19, 2025) – Two major water main replacement projects were completed in late 2024 that enhance the overall water delivery system to Pekin customers, according to company...

BELLEVILLE, ILL. (MARCH 17, 2025) – Illinois American Water highlights U.S. Environmental Protection Agency’s (EPA) Fix a Leak Week 2025 by providing tips to help customers find and fix leaks...

BELLEVILLE, IL – (MARCH 11, 2025) – Illinois American Water shares how customers can easily manage their account and locate information at any time of the day, by using its online self-service...

Illinois American Water has lifted the boil water order for customers in the City of Villa Grove. Tests confirm the water meets all regulatory standards. Impacted customers in Villa Grove will...

Illinois American Water has a issued a boil water order for customers in the City of Villa Grove. The boil water order became necessary during a routine maintenance test at the water tank in the city.

BELLEVILLE, IL. (February 21, 2025) ) – Illinois American Water announced today its 2024 end-of-year investment total for system improvements. More than $277 million was invested to fund...

Belleville, Ill. – FEBRUARY 11, 2025 Illinois American Water provides customers with five convenient payment options to choose from to pay their water and wastewater bill. Payment options: Pay...

Belleville, Ill. – February 7, 2025 – Illinois American Water is thrilled to announce the launch of the American Water Charitable Foundation 2025 Water and Environment Grant Program. The...

Urbana, Ill. (January 29, 2025) – Construction of a new, highly visible water tank has been completed and is in service in the Village of Sidney in Champaign County. The new tank holds 150,000...

Hardin, Ill. (January 14, 2025) – Major upgrades have been completed at Illinois American Water’s water treatment plant in Hardin. A $500,000 investment in the installation of a sodium...

Woodridge, Ill. – DECEMBER 20, 2024 – The American Water Charitable Foundation, a 501(c)(3) organization established by American Water, the largest regulated water and wastewater utility...

Illinois American Water has lifted the boil water order in the Village of Leonore. The boil water order was issued Saturday night, Dec.15 due to a water main break. Tests taken this week have...

Belleville, Ill. (December 18, 2024) — Illinois American Water recently invited 3rd, 4th, and 5th grade students to showcase their creativity by submitting artwork to the company’s “Water...

Jerseyville, Ill. (December 17, 2024) – Major upgrades and improvements were completed this fall at Illinois American Water’s water treatment plant in Jerseyville. The transition to the new...

GREENWOOD, IND.– DECEMBER 16, 2024 – Indiana American Water, a subsidiary of American Water (NYSE: AWK), the largest regulated water and wastewater utility company in the U.S., is proud to...

Belleville, Ill. – DECEMBER 16, 2024 – Illinois American Water, a subsidiary of American Water (NYSE: AWK), the largest regulated water and wastewater utility company in the U.S., is proud to...

A boil water order continues in the Village of Leonore Sunday due to a water main break Saturday night. The main break caused water pressures to drop below 20 pounds per square inch (psi) in...

Belleville, Ill. (Dec. 6, 2024) The Illinois Commerce Commission (ICC) issued an order Thursday approving new water and wastewater base rates for Illinois American Water, driven primarily by $557...

Lincoln, Ill. (November 26, 2024) – This year, Illinois American Water has transitioned to a new water treatment plant in Lincoln that allows the company to continue providing high-quality water...

Belleville, Ill. – NOVEMBER 20, 2024 – Illinois American Water wants to keep customers and the general public safe on Utility Scam Awareness Day, by providing important tips to help identify...

Madison, Ill. – (November 13, 2024) – Illinois American Water has completed its $8.4 million acquisition of the wastewater system of the Metro East Sanitary District (MESD). The wastewater...

Alton, Ill. (October 23, 2024) – Illinois American Water continues to invest in its water and wastewater infrastructure in the Alton District. Recent projects include the installation of...

Peoria, Ill. (October 18, 2024) — Next week, Illinois American Water will begin its annual maintenance program that includes testing and flushing fire hydrants in addition to a temporary change...

Belleville, Ill. (October 17, 2024) — Over $96,000 has been awarded to 97 Illinois fire departments and districts through Illinois American Water’s 2024 Firefighter Grant Program. Since the...

Belleville, Ill. (October 1, 2024) — The American Water Charitable Foundation (AWCF), a 501(c)(3) organization established by American Water, the largest regulated U.S. water and wastewater...

BELLEVILLE, Ill. (SEPTEMBER 30, 2024) – Illinois American Water, the largest regulated water and wastewater utility company in Illinois, today announced its participation in American Water Works...

Jerseyville, Ill. (Sept. 26, 2024) — Illinois American Water lifted the systemwide boil water order for its water customers in the Jerseyville District operations Thursday morning. The boil...

Belleville, Ill. (Sept. 25, 2024) — Illinois American Water encourages students to showcase their creativity by submitting artwork to the company’s “Water Keeps Life Flowing” art contest....

Jerseyville, Ill. (Sept. 24, 2024) — Illinois American Water has issued a systemwide boil water order for its water customers in the Jerseyville District operations Tuesday night. The boil water...

Pontiac, Ill. (September 19, 2024) – Illinois American Water continues to invest in the infrastructure of its water treatment plant in the Pontiac District. Two important projects are underway:...

Streator, Ill. (September 12, 2024) – A new, state-of-the-art, ultraviolet treatment system at the Streator water plant allows for an important, additional disinfection step in the water...

Cairo, IL (August 29, 2024) – Construction of a new $10.9 million groundwater treatment plant was completed this month in the Cairo District. The now operational groundwater plant has been built...

Hardin, IL (August 20, 2024) -- Installation of a sodium permanganate chemical feed system at Illinois American Water’s water treatment plant in the Village of Hardin was completed this summer....

Lincoln, Ill. (July 19, 2024) – Beginning Monday, July 22, 2024, Illinois American Water’s Lincoln District will begin its annual hydrant flushing and maintenance program. This work should be...

Belleville, IL (May 8, 2024) – Illinois American Water continues to meet or surpass water quality standards, according to the company’s 2023 Water Quality Reports now available on the company’s

Belleville, IL – MAY 3, 2024 The American Water Charitable Foundation, a 501(c)(3) organization established by American Water, the largest regulated water and wastewater utility company in the...

Belleville, IL (May 5, 2024) – Illinois American Water proudly joins communities across North America in celebrating Drinking Water Week, an annual observance led by the American Water Works...

Cairo, Ill. (March 22, 2024) – Next week, Illinois American Water will perform critical maintenance at its Cairo water treatment plant. The work, which involves replacing pipe connections, will...

Granite City, Ill. – (March 11, 2024) – Illinois American Water, a subsidiary of American Water completed its acquisition of the assets of the wastewater treatment plant of Granite City for...

Lincoln, Ill. (Friday, March 8, 2024) – Effective immediately, Illinois American Water has lifted the systemwide boil water order for the City of Lincoln. Testing has confirmed water meets all...

Lincoln, Ill. (Tuesday, March 5, 2024) Effective immediately, Illinois American Water has issued a systemwide boil water order for the City of Lincoln water system due to a mechanical issue at the...

Belleville, Ill. (February 25, 2024) – Illinois American Water filed a rate request today with the Illinois Commerce Commission (ICC) reflecting $557 million in water and wastewater system...

Springfield, Il. (February 8, 2024) - – Rebecca Losli, president of Illinois American Water, has been appointed chairperson of the board of the Illinois Utilities Business Diversity Council...

Belleville, Ill. (February 7, 2024) - Illinois American Water is delighted to announce the launch of the American Water Charitable Foundation 2024 Water and Environment Grant Program. To...

Belleville, Ill. (January 25, 2024) – Illinois American Water filed a rate request today with the Illinois Commerce Commission (ICC) reflecting $557 million in water and wastewater system...

Belleville, Ill. (January 15, 2024) – With frigid temperatures occurring across the state, Illinois American Water is reminding homeowners and businesses to take steps to prevent frozen water...